A one-stop destination for all your mental well-being needs, offering a comprehensive range of mindfulness and self-development techniques.
Stress and anxiety are prevalent in today's world, affecting individuals who juggle personal, professional, and relationship responsibilities. As a young professional, I've witnessed how these issues impact mental, physical, and emotional well-being. To address this, I'm developing a platform connecting users with experts, offering courses, and fostering community support to combat stress and anxiety effectively.
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Hypothesis I - I believe people experience stress and anxiety in their daily life because of unawareness of the solution.
Hypothesis II - I believe people dealing with stress and anxiety struggle with finding the root cause of their anxiety and stress because they do not know the triggers and root cause of the problem.
Hypothesis III -Hypothesis III - I believe people dealing with stress and anxiety experience a lack of consistency and solving this problem because they take this as a low-priority task.
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Research Method
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User Persona
Based on my research findings and insights below is the user persona I was able to formulate:
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Problem Statement
Smaira, a young entry-level professional in the IT corporate world, is navigating the challenges of meeting new role expectations, project deadlines, and maintaining work-life balance. She grapples with stress and anxiety in this dynamic environment and seeks effective guidance or tools to scientifically address and manage these challenges. While she currently manages stress on her own, Smaira is open to exploring solutions that offer structured support for a more effective and sustainable approach.
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Competitive Analysis
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Market
Sizing Up Market
Total Addressable Market (TAM) is USD 47.43 Billion across the world. It includes the
Motivation & Inspiration
Physical Health
Self-Awareness
Skillset Enhancement, as the focus area
Serviceable Addressable Market will Asia Pacific area which accounts for 25% of the TAM
SAM = USD 11.85 Billion
Serviceable Obtainable Market will be India for us for the young adults between the ages of 20-30 years
SOM = 4.16 Billion
India’s Population Share in Asia Pacific = 1.42 Billion/4.16 Billion* 100
India’s Share = 34% approx
SOM = USD 44 Million
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Through Impact Mapping we will decide the why, who, what, and how of the product. We brainstormed the Objectives and KRAs of our project. Below are the Objectives and KRAs of the project.
KR1: Acquiring 50 active users over the app after 2 weeks of launch
KR2: Getting 30% of the active users to refer the app to their friends and family
For now we will focus on achieving KR1 and the Solution for the same have been defined in the above miro map. To further dig deeper and propose our Solution I did Business Model canvas as well:
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Solution Prioritization
After brainstorming solutions, our next step is to prioritize them and the associated features using the RICE Model. The scores below highlight the most beneficial, cost-effective, and high-impact solutions for us to develop. To further validate our solution hypothesis and refine feature prioritization, we'll use customer journey mapping. This will help us verify our approach and ensure we're focusing on the right areas. Below is the customer journey map to provide more detail on these features.
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Solution Hypothesis
Below are the solution hypothesis:
1. I assume that there is huge potential and growth in mental health industry given the lifestyle
2. I assume that young professionals are looking for solution to deal with stress and anxiety
3. I assume that user would like to meet people facing the same challenge and solve it together
4. I assume people find it challenging to find a solution of stress and anxiety on their own
5. I assume the loyal customers will help to spread word about the product and will share with their friends and colleagues
6. People would need a forum to rant about their current situation and get empatheic listening, solutions and appreciation from peers
7. I assume that people would like to have expert led course for their further growth and development
8. People will pay for this service if given a long term techniques and solution
We will now proproitize and validate our riskiest assumptions
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Product Prototype
Below is the prototype made from Glide - a no-code tool based on valdiating the hypothesis and prioritising the solution. The video will showcase the application.
To experience the app you can sign in using the below link to access the app
Login: YOUR BUDDY APP LINK
Note: In case unable to login since it a free version of glide, kindly play the above prototype of the video or access the video directly through the following link
https://drive.google.com/file/d/17tqFAm83nw1VOwWFNjhwtY0Jzq3fm214/view?usp=sharing
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Product Feedback
Your Buddy future Iteration for further changes. Below are the observations:
1. The homepage ought to showcase the user's advancements within the course/content/tools they've utilized.
2. Daily mood tracking records should be saved to facilitate tracking the user's progress effectively.
3. An option for anonymity should be provided for peer support, ensuring individuals can share experiences with privacy.
4. Users often overlook their daily routines such as journaling within the app. Therefore, implementing reminders for planned daily activities is crucial.
5. Upon completion of any deliverable, incorporating appreciation, certification, or recognition would enhance user motivation and engagement.
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Product Launch
After iterating based on changes and feedback from prototype interviews, we'll implement modifications in the product. Naturally, we can't address all requests, so we'll prioritize for low-cost, high-impact changes.
Metrics of Success
Daily/Weekly/Monthly active users(DAU/MAU/WAW)}
Session duration: Average time spent per session
Avg amount of content being utilized
Frequency of app usage: How often users return to the app
Number of screens visited per session
Completion rate of stress-relief exercises or modules
Frequency of mood tracker check-ins
Utilization of various features: Track which features are most used
Improvement in stress-related symptoms: Reduction in reported symptoms like anxiety, sleep disturbances, etc.
Cost per acquisition (CPA): How much it costs to acquire each new user
North Star Metrics
Reduction in reported symptoms like anxiety, sleep disturbances, etc.
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Go To Market Strategy
Create a success story – put videos/testimonials around it.
Create landing page and buzz around the app.
Free access to early users for spreading word of mouth and further referral
Publishing the app on play store, apps store and Product Hunt
Google/Facebook Ads – with relevant value proposition (free product)
Onboard youngsters and corporate employees– highlighting breakthrough against competition
Stage 2
Reach out to Mental Wellbeing and Self Development Influencers – get trials through them